Area and Oriental Rug Cleaning in Charlotte
Did the dog have an accident on the living room rug? Is the one under the dining table gray along the path everyone walks, or has the family's oriental rug gone a long time without a real cleaning? Pronto & Carpet cleans area and oriental rugs in your Charlotte home, so the rug never has to leave the house.
We check the fiber and test the dye first, then clean with the method that suits your rug. Call 704.258.9790 or book online, and tell us the size and what the rug is made of.
Why rugs need more than a vacuum
A rug takes the same abuse as the floor around it, with fewer ways to hide it. Grit works down into the pile and wears the fibers, body oils and spills leave dark patches, and the paths people walk turn gray while the edges stay bright. A vacuum lifts what sits on top. Cleaning a rug properly means getting to the soil underneath, without hurting the dyes or the fibers that make the rug worth keeping.
What we clean
We clean area rugs and oriental and Persian rugs, including wool rugs, rugs handed down in the family and everyday rugs from a kitchen, entry or nursery. If you have something unusual, such as a very old rug, a silk rug or a rug with a repair, describe it when you call and we will tell you whether we can clean it safely.
Cleaned in your home
We clean your rug where it lies, in your home. The rug stays with you from start to finish, you can watch the work and ask questions as we go, and there is nothing to arrange beforehand beyond clearing the surface. If a rug turns out to be too delicate or too damaged to clean safely at home, we tell you before we start.
How we protect colors and fibers
Every rug is different, so we look before we clean. We check what the rug is made of and test the dye in a spot that does not show, because the dyes in some rugs bleed when they get wet. Wool and other natural fibers can also shrink if they are over-wet, so we go carefully with moisture. If the test tells us a rug will not take cleaning well, we change the method or we say so.
How a visit works
- We look at the rug. We check the size, the fiber, the condition and any spots, stains or pet accidents you want us to know about.
- We test the dye. A hidden spot shows us whether the colors hold, and we choose the method.
- We treat the problem areas. Traffic lanes and spots get attention before the main pass.
- We clean. We use hot water extraction, working the rug with a hand tool and pulling the dirty water straight back out.
- We add the options you chose. That can mean a deodorizer, a pet enzyme treatment or a protector.
- We tell you what to expect. You hear how long drying should take and what to do while it dries.
Options you can add
- Deodorizer for a rug that has taken on a smell
- Pet enzyme treatment, which breaks down the source of pet odors instead of covering it
- Protector, applied after cleaning, so spills sit on the fibers a little longer and you have time to blot them
Pets, kids and everyday accidents
Rugs are where pets and children spend their time, so they collect the accidents. The solutions we use are family and pet friendly. Fresh accidents respond best, so blot a spill from the outside toward the middle with a clean white cloth instead of rubbing, which pushes it deeper and can damage the fibers. Old or repeated pet urine can set into the fibers and the dyes. Cleaning helps, but it may not remove every trace, and we tell you what to expect once we have looked.
Priced by size
Rug cleaning is priced by size, so the number comes from the length and width of your rug. If you can, measure it before you call or book online, or give us your best estimate and we will confirm when we see it.
Why Pronto & Carpet
We are a family-owned company that has served the Charlotte area since 2004. Our technicians are IICRC-certified, and the BBB rates us A+. Every cleaning is backed by our satisfaction guarantee: if something is not right, call us and we will work with you to correct it. We are also straight about results. Most spots come out, but no cleaner can promise that every stain will.
Where we work
We clean rugs in homes across Charlotte and the nearby towns in North and South Carolina. You can see every place we work on our service areas page.
Related services
Many customers add carpet cleaning to the same visit, so the room looks fresh from the floor up. We also clean upholstery, and tile and grout.
Schedule your rug cleaning
Call 704.258.9790 or book online. Our hours are 8am to 8pm every day. Tell us the size of the rug, what it is made of if you know, and any stains or pet accidents, and we will confirm the details before we arrive.
Leading Carpet Cleaning in Charlotte, NC
We've been carpet cleaning in Charlotte since 2004. If your carpets need a cleaning give us a try.
Schedule an Appointment
Book online now or contact us to schedule an appointment.
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Frequently Asked Questions
Do you have some questions about your services? Take a look below to see if these can help. If not please contact us directly and we will be glad to answer your questions as best we can.
AREA & ORIENTAL RUG CLEANING
- Do you clean rugs in my home?
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Yes. We clean area and oriental rugs in your home, where they lie. The rug stays with you from start to finish, and you can watch the work and ask questions as we go. If a rug is too delicate or too damaged to clean safely at home, we will tell you before we start rather than risk it.
- Can you clean wool and silk rugs?
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We clean wool and wool-blend rugs, which are common among area and oriental rugs, after checking the fiber and testing the dye. Silk, very old and fragile rugs need extra care, and some are better left to a rug specialist. If that is the case with yours, we will tell you honestly.
- Will the colors run or bleed?
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The dyes in some rugs can bleed when they get wet, which is why we test a hidden spot before any cleaning. If a rug does not pass the test, we change the method or tell you that cleaning it at home is not a good idea. We also avoid over-wetting rugs, because wool and other natural fibers can shrink.
- Can you remove pet urine from a rug?
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We use an enzyme treatment that breaks down the source of pet odors instead of covering them, and fresh accidents respond best. Old or repeated urine can set into the fibers and dyes, so cleaning may not remove every trace or bring back the original color. We will tell you what to expect after we look at the rug.
- What about the fringe on my rug?
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We clean the fringe along with the rest of the rug, gently, because it is often cotton and can take on color from the rug's dyes when it is wet. Cleaning freshens the fringe and lifts dirt, but it will not repair fraying or other damage.
- How long will my rug take to dry?
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It depends on the thickness of the rug, its fibers, the humidity and the airflow in the room. We explain what to expect before we leave. Running a fan or the air conditioning helps, and it is best to keep furniture and foot traffic off the rug until it is completely dry.